Programs and Services

Energy Assistance Programs

fuel assistance

The Emergency Aid Association is the local application site for Suffield residents, both home owners and renters, to apply for the State's CT Energy Assistance Program or the Operation Fuel Program. Each program has designated application periods and eligibility guidelines. Social workers are available to answer questions, complete applications and advocate, if necessary, to ensure that persons who are eligible receive the benefits. Both programs provide assistance with residents’ primary home heating costs (oil, natural gas, propane, electricity, wood, or kerosene).


The CT Energy Assistance Program, (CEAP) generally runs from November 1st through April 30th of each year, depending on funding. The Connecticut Energy Assistance Program (CEAP) - helps households pay for primary heating bills. If the household’s primary heating costs are included in your rent, you may also apply for assistance. Suffield residents have the option of applying for the State's energy program locally at the EAA. Appointments are needed - call (860) 668-1986. For residents wishing to apply directly, please call the Community Renewal Team at (860) 560-5800 in Hartford.


Operation Fuel: Operation Fuel is a private non-profit organization that partners with local fuel banks to provide fuel assistance in times of crisis or financial hardship. Grant amounts vary depending upon season and availability of funds, and are generally limited to one grant within a twelve month period of time. Other restrictions may also apply.


Emergency Aid Association Private Fuel Bank: The purpose of the EAA Private Fuel Bank is to provide fuel (oil, gas, electric, propane and wood) assistance to individuals and families in need. Priority is given to residents who do not qualify for other energy programs and whose health and safety is jeopardized by their inability to heat their home. The intent of these funds is to assist during crisis. Payments are made directly to the fuel vendors.


"Thank you for helping us out at a very difficult time. You didn't make me feel hopeless." Fuel Assistance Recipient


Utility Arrearage Forgiveness Programs: Most of Connecticut's gas and electric utility companies offer assistance programs that can help customers reduce their utility back bills. (There are eligibility requirements in order to qualify.) For more information, contact your utility company.


Winter Protection Program (Utility Shutoff Moratorium) Most of Connecticut's gas and electric utility companies participate in the Winter Protection Program. Participants in this program will be coded by their utility companies as "hardship cases" and will not have their utility service shut off between November 1st and May 1st of each year. For more information, contact your utility company or the EAA staff.